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Feature #8458

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BS BS

Link technician to service calls

Feature #8458: Link technician to service calls

Added by Brian Jay Sio 25 days ago. Updated 8 days ago.

Status:
Complete
Priority:
Normal
Assignee:
Start date:
09/21/2026
Due date:
% Done:

100%

Estimated time:

Description

Service calls record a technician (via a join table, so a call can have multiple techs). This powers the dispatch board and per-tech reports.


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BS Updated by Brian Jay Sio 25 days ago Actions #1

  • Target version set to Version 3.0 — Service Calls, Service Agreement

BS Updated by Brian Jay Sio 15 days ago Actions #2

Testing Steps:

  1. Go to https://mowery-web.fxprofessionalservices.com/
  2. Click Service Calls
  3. Create / Edit a service call
  4. Under techs you can add multiple technicians

Acceptance Criteria:

  1. Selected technicians will be added to the service call.

BS Updated by Brian Jay Sio 15 days ago Actions #3

  • Status changed from To Do to UAT
  • % Done changed from 0 to 100

JL Updated by Joy Llenos 9 days ago Actions #4

Screenshot 2026-10-07 at 8.16.51 PM.png

Tried this and it showed 'unauthorized;.

IQ Updated by Irish Quilla 8 days ago Actions #5

  • Status changed from UAT to QA

JL Updated by Joy Llenos 8 days ago Actions #6

Screenshot 2026-10-09 at 1.58.46 PM.png
Screenshot 2026-10-09 at 2.21.24 PM.png
Screenshot 2026-10-09 at 2.22.28 PM.png
Screenshot 2026-10-09 at 2.33.25 PM.png

QA'd this,

Confirmed that the user can create a Service calls and can record multiple technicians. It willl also display in the dashboard.
Also experienced that a service call will not created. if the property has cancelled service agreement.

Please see attached screenshot.

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