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Feature #8468
closed
BS
BS
Communication log on a call
Feature #8468:
Communication log on a call
Status:
Complete
Priority:
Normal
Assignee:
Target version:
Start date:
09/21/2026
Due date:
% Done:
100%
Estimated time:
Description
A log of notes/messages on a service call. Add an entry, edit, or delete. Timestamped, shows who wrote it. Useful for client contact history on a job.
Files
BS Updated by Brian Jay Sio 25 days ago
- Target version set to Version 3.0 — Service Calls, Service Agreement
BS Updated by Brian Jay Sio 15 days ago
- Status changed from To Do to UAT
- % Done changed from 0 to 100
Testing Steps:
- Go to https://mowery-web.fxprofessionalservices.com/
- Go to Service Calls
- Select a record
- Scroll down to see communication logs
- Add a communication logs
Acceptance Criteria:
- A communication log will be created on that service call.
IQ Updated by Irish Quilla 8 days ago
- Status changed from UAT to QA
JL Updated by Joy Llenos 7 days ago
QA'd this:
I got an error upon saving a note. PLease see attached screenshot as reference.
BS Updated by Brian Jay Sio 7 days ago
Hello,
Thanks for checking it.
I will investigate and apply the fix.
BS Updated by Brian Jay Sio 7 days ago
Hello @Joy Llenos
This is done and ready to test.
JL Updated by Joy Llenos 7 days ago
- File Screenshot 2026-10-09 at 11.37.48 PM.png Screenshot 2026-10-09 at 11.37.48 PM.png added
- Status changed from QA to Complete
Did test this again, and this is confirmed that the user can add communication notes in the service calls. Please see attached screenshots.
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